Our client, a regional utility provider serving more than 700,000 commercial and residential customers, acquired two utility companies and needed to overhaul their IT infrastructure to ensure seamless operations across the newly merged entities. We collaborated with the client to design and implement a Quality Management Office (QMO) team, along with all necessary testing functions to support the M&A enterprise program.
Valtree Corporations’ QMO team supporting M&A for a regional utility company.
Service Provided
Capabilities Utilized
Quality Assurance Product Design & Development Custom Development
Client challenge
Our client’s IT organization lacked the formal, robust, and thorough Quality Assurance processes required to support an enterprise-level program. With just 18 months to replace their existing IT stack, they had no way to ensure that over 30 applications and 100+ integrations would be fully tested before the new IT stack launch.
Our solution
Valtree built a QMO team of 25 members in less than 8 weeks. This team included (1) QA Manager, (3) QA Leads, and (21) QA Engineers. Valtree’s QMO team developed the QA strategy, defined the QA lifecycle, and identified the necessary testing components. They also created integrated testing plans and executed all required testing to support the client’s enterprise program. Over 18 months, Valtree’s QMO team was responsible for delivering comprehensive smoke, regression, integration, and end-to-end testing capabilities. Additionally, they handled defect triaging and resolution, as well as providing significant testing support for UAT cycles conducted by the client’s business stakeholders.
Results
- Built a 25-person QMO team in under 8 weeks
- Developed a charter for the QMO team and obtained client executive approval to implement a more structured and comprehensive Quality Assurance strategy and testing processes for the client’s enterprise program
- Defined and set Quality Assurance metrics and reporting standards
- Collaborated with a highly matrixed, multi-vendor program team to ensure the client’s launch date was achieved
- Delivered successfully on all requirements
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