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Codifying Model Risk Management Across a Multi-Business-Unit Conglomerate
An industrial conglomerate spanning five distinct business units had each built its own ad-hoc approach to
Turning a Failed Chatbot Launch into a Governed Reinvestment Case
A national retail chain’s customer service chatbot was pulled offline six weeks after launch following a
Standing Up an Enterprise AI Council to End Shadow AI Spend
A healthcare network discovered that individual departments had quietly signed up for more than a dozen
Building an AI Risk-Tiering Framework Ahead of a Regulatory Audit
A regional bank with a growing set of customer-facing AI models learned it would face a
Consolidating 40 Disconnected AI Pilots into One Governed Roadmap
Our client, a global insurer with operations across 20 markets, had over 40 AI pilots running
Seven ideas to design a great interactive training
As Scrum Masters and Agile Coaches, we often need to introduce our teams to new concepts.
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From hype to reality: AI’s game-changing role in service and sales
AI for service and sales is finally at the tipping point for rapid innovation. Last month,…
