Case
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Launching a Usage-Based Pricing Model for an AI Developer Platform
An AI developer platform’s flat-tier pricing was leaving money on the table with its largest customers
Establishing an Enterprise AI PMO to Track ROI Across 30 Initiatives
A global enterprise had 30 active AI initiatives across its business units but no consistent way
Building the Product Operating Model for an Agentic SaaS Vendor
A vertical SaaS vendor had shipped an early agentic feature that could autonomously complete customer workflows,
Cutting Developer Time-to-First-Call in Half for a Platform API
A developer tools company’s AI platform had strong technical capabilities, but new developers were abandoning the
Standing Up a Foundation Model Product Practice from Scratch
An AI research lab had world-class model training talent but no dedicated product function, leaving decisions
Seven ideas to design a great interactive training
As Scrum Masters and Agile Coaches, we often need to introduce our teams to new concepts.
Blog
From hype to reality: AI’s game-changing role in service and sales
AI for service and sales is finally at the tipping point for rapid innovation. Last month,…
